Digital Solutions & Systems Specialist

•    Work from any Tip Top bakery across Australia
•    Exposure and collaboration with all functions of the business
•    Lead the design and implementation of digital tools

Are you passionate about developing digital tools to drive operational excellence? Do you thrive in a fast-paced, collaborative environment where innovation and continuous improvement are key? Join Tip Top, one of Australia and New Zealand’s leading food manufacturers, as our Digital Solutions & Systems Specialist.

This role is part of the National Operational Excellence team, where you will be responsible for designing, developing, and implementing innovative tools and systems that drive operational excellence across our organisation. You’ll work closely with cross-functional teams to create solutions to enhance process efficiency, data accuracy, and overall performance.

Reporting to the Operational Excellence Program Manager, this role is flexible to be based at any of our bakeries across Australia and will require some travel to our sites.

Purpose of the Role
•    Develop and maintain Tableau dashboards and data visualisations to support decision-making
•    Build and deploy custom Power Apps and automate workflows using Power Automate
•    Develop and execute a roadmap of systems to ensure sustainable operational benefits
•    Collaborate with cross-functional teams to identify areas for improvement and design custom solutions
•    Lead the implementation of new systems and ensure seamless integration with existing processes
•    Monitor and evaluate the effectiveness of developed tools, making necessary adjustments to optimize performance
•    Provide training and support to team members on the use of newly developed systems
•    Ensure governance and optimisation of key systems (e.g., OFS, MEX, Tableau)
•    Champion a culture of continuous improvement and digital innovation
•    Be visible and approachable to ensure user engagement and feedback

About You

The ideal candidate will have: 

•    Proven experience in building and developing operational tools and systems 
•    Technical digital experience, ideally in FMCG or manufacturing would be highly regarded
•    Proficiency in Tableau/Power BI, Power Apps, and Office 365 tools
•    Experience with systems like MEX and OFS preferable but not necessary
•    Strong stakeholder engagement and change management skills
•    A passion for coaching, mentoring, and bringing new digital skills into the business
•    A collaborative, analytical mindset with a drive for innovation and improvement

Why Join Us? 

At Tip Top Bakeries, we're proud to produce an extensive range of wholesome sliced bread, muffins, crumpets, pies, and bakery snacks. Our purpose of ‘Everyday Moments of Goodness' represents the lives we touch and the difference we make. Those moments that bring a smile, make us proud, or keep us safe, are moments we strive for through our work. 

We take pride in supporting our people to learn, grow, and develop throughout their careers with Tip Top Bakeries. We believe in the power of an inclusive and diverse workforce and invest in meaningful initiatives to remove barriers and enable our employees to have a satisfying and rewarding career with us. Our vision for Tip Top Bakeries is an organisation where everyone belongs, everyone is valued, and everyone has equal opportunity. 

Join the team and be part of one of our iconic brands like Tip Top, Abbotts Bakery, Bürgen and Golden. 

Working with Tip Top, we offer many benefits including: 

• Family-friendly policies including 12 weeks of paid parental leave, additional paid time off to ease back to work and ongoing superannuation contributions during unpaid parental leave 
• Recognition and award programs, including access to our online rewards platform 
• Health and wellbeing programs including access to our 24/7 Employee Assistance Program, and on-site physiotherapy services 
• Flexible working options 
• Access to an extensive range of internal trainings and development programs for your career 
• Financial support for approved study pathways, as well as traineeship and apprenticeship programs 
• Two paid volunteer days per year as part of our focus on Community Partnerships 
• Novated Leasing Options 

Start the Conversation 

If this role sounds like you and you’re eager to learn, grow, and help create everyday moments of goodness, we want to hear from you. To apply for this opportunity please submit your application by clicking on the ‘apply now' button. 

Our Recruitment Process typically consists of a brief, prearranged telephone or video call, followed by 1-2 interviews in-person or over Zoom/Teams. We’re happy to adjust our recruitment process to support your accessibility needs. Let us know your needs in providing a positive, barrier-free recruitment process via phone on (02) 9168 4200 or email to ttpeopleservices@gwf.com.au . Please do not call to enquire about this position as the phone number is for requesting accessibility needs only. 

During the recruitment process you may be required to complete pre-employment screening which include a medical (includes drug & alcohol testing) and a criminal record check. 

At Tip Top we strive to create a place where Everyone belongs, Everyone is valued, and Everyone has equal opportunity. 

We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.